Payment Policy and Billing Questions

In order to better serve our patients, Metro Atlanta Gastroenterology has enrolled in various insurance plans. It is the patients responsibility to always check with his/her insurance to verify the carrier reflects the physician as a participating provider.

While we are pleased to be able to provide services to our patients, it is extremely difficult for us to keep track of all the individual requirements of each plan. Each one has different stipulations regarding how often services may be rendered, where services may be performed, and whether or not routine servies are covered.

Even with the same insurance company, the plans differ depending upon what type of contract your employer has negotiated.

Providing quality medical care for our patients is our primary concern.  We are more than willing to provide that care within your insurance contract guidelines if you let us know each visit what those guidelines are.

Unfortunately, if the patient does not inform us of any special requirements in his/her contract and we subsequently order services (such as lab work, hospitilization, or routine services)  that are not covered, we or the selected medical facility will have no choice but to bill the patient directly for those services. Payment for those services will be the patient's responsibility.

Our office obtains precertifications with the insurance carriers for our patients on outpatient procedures our physicians perform.  However, a precertification is not a guarantee of payment by insurance companies. It simply means that the procedure meets certain medical criteria in their guidelines.  It is the patients responsibility to check specific coverage guidelines under their plan.  This can be done by calling the number on the back of your insurance card.

For specific billing questions or to make payment arrangements, please call the Business Office:

(404) 255-2781
Monday through Friday 8:30 - 4:30